Indiegogo Help Center/Contributing to a Campaign/Contribution Basics

How to Contact the Campaign Owner

Christina
posted this on February 28, 2012 15:58

Campaigns, including Perks, are created and managed solely by the campaign owner. If you have any questions or concerns about a particular campaign, we recommend that you get in touch with the campaign owner directly. You can post a comment to the campaign page, or you can send a direct message to the campaign owner.


To post a comment:

  • Go to the Campaign Home page

  • Click on the Comments tab, type in your comment and click Add a Comment

  • If you would like to keep the comment private so that only the campaign owner can see it, click the box that says, “keep private” before adding a comment.


You will only be able to send a direct message to the campaign owner if you have contributed to their campaign or are on the same campaign team. To send a direct message:

  • Go to the Campaign Home page

  • Scroll to the bottom of the page to find the name of the campaign owner (beneath "Created By" or the first name beneath “Team on This Campaign”)

  • Click on the campaign owner’s name to visit their Personal Profile

  • To the right of their username, click on "CONTACT USER".


Related Links:

How to Check on Your Perks
How to Upgrade Your Perk
How to Check if Your Contribution is Tax-Deductible

 
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