How to Contact the Campaign Owner

Campaigns, including Perks, are created and managed solely by the campaign owner. If you have any questions or concerns about a particular campaign, we recommend that you get in touch with the campaign owner directly. You can post a comment to the campaign page, or you can send a direct message to the campaign owner if you have contributed to the campaign:


HOW TO POST A COMMENT:

  • Log in your Indiegogo account
  • Go to the Campaign Home page

  • Click on the Comments tab, type in your comment and click Add a Comment

  • If you would like to keep the comment private so that only the campaign owner can see it, click the box that says, “keep private” before adding a comment.

     

HOW TO SEND A DIRECT MESSAGE:

You will only be able to send a direct message to the campaign owner if you have contributed to their campaign or are on the same campaign team. To send a direct message:

  • Log in your Indiegogo account
  • Go to the Campaign Home page

  • Scroll to the bottom of the page to find the name of the campaign owner (beneath "Created By" or the first name beneath “Team on This Campaign”)

  • Click on the campaign owner’s name to visit their Personal Profile

  • To the right of their username, click on "CONTACT USER".


    Please note: If you have an Indiegogo account, but are not a contributor or member of the campaign team, you will only be able to post a private comment on the campaign page. You won't be able to send a direct message.

 

 

Related Links:

How to Check on Your Perks
How to Upgrade Your Perk
How to Check if Your Contribution is Tax-Deductible

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