Indiegogo has made changes to several of our policies that may affect your account or campaign. Please read below for details.
Minimum Disbursement Amount is 100 (USD/CAD/GBP/EUR/AUD) NET
The minimum disbursement amount for any campaign is a net amount of 100 in your currency after all applicable fees. If your campaign has raised less than 100 in your currency after Indiegogo and payment processing fees, and any applicable transfer fees during your campaign or disbursement period, Indiegogo will not be able to send the funds to you. If you raise less than 100 (after platform fees, payment processing fees and any applicable transfer fees) during your funding period, an automated email will be sent to let you know the funds will not be disbursed, and all funds will be refunded to your backers. Your backers will also receive an email to let them know they've been refunded. You can check on the amount of funds you've raised after fees on the Funds tab of your campaign dashboard.
Please note that if your campaign is in InDemand, you have a maximum of 6 months to raise the minimum disbursement amount before any of your backers are refunded or any other action is taken on your campaign.
Also note that if you are raising funds in CAD, GBR, EUR, AUD, or USD and have a bank account located outside of the US, you must raise at least $100 after Indiegogo platform fees, payment processing fees, and the $25 wire transfer fee. For more information about fees, please see this article.
Campaigns That Have Not Received a Contribution in 6 Months Will Be Closed
If your InDemand campaign hasn't received any contributions within a 6 month period, or if you have not raised the minimum disbursement amount within a 6 month period, Indiegogo will close your page to contributions and your campaign will end. If there are any funds that meet the minimum amount requirement waiting to be disbursed, we'll send you an email prompting you to complete your Secure Bank Account Form so we can disburse your funds to you.
Draft Campaigns Will Expire After 6 Months
If you have a campaign in draft mode for longer than 6 months, it will expire and be removed from your account. We won't be able to recover removed drafts. If your draft campaign is nearing the 6 month mark, we will send you an email to let you know that it will be removed unless you launch it.
Timeline For these Changes:
- Customers were notified of these upcoming changes on December 4, 2017 (PT)
- The Policies will go into effect the following week- the week of December 11, 2017
Please feel free to contact us with any questions, concerns or feedback.