If you ran your campaign on Indiegogo, your initial disbursement will include all contributions made during your Deadline Funding and may also include funds raised during the InDemand portion. Following disbursements take place every four weeks.
If you ran your campaign on another platform, your initial InDemand disbursement will take place within 15 business days after your deadline. For InDemand, the campaign deadline is designated as four weeks from when you launched your InDemand phase. Following disbursements will then take place every four weeks.
For more information on standard fees and pricing, see our article on Pricing & Fees.
When Do I Get My Money?
Funds raised are sent to your bank account (less Indiegogo fees) every four weeks. Please note that Indiegogo can only send your funds if you have raised more than 100 in your currency after fees. If your InDemand campaign does not raise more than the minimum disbursement amount within a 6 month period, your campaign will be closed automatically.
Disbursement Amount Changes
Please note that if your campaign is in InDemand, the amount of funds we disburse to you during the InDemand period may vary. This may be due to chargebacks, refunds, or held Contributions.
If a chargeback is filed for a contribution to your campaign, Indiegogo will hold funds from the campaign’s disbursement(s) to cover the cost of the chargeback. Once we are notified of the financial institution’s decision, Indiegogo will take appropriate the action. This will be either refunding the disputed charge from the held campaign funds, or disburse the held campaign funds to the campaigner.
For more information on Chargebacks, please see: Understanding Chargebacks
Additional Links:
- For more information on normally scheduled disbursements, see our article on When do I get my money?
- For more information on the status of your campaign’s funds, please visit the "Finances" tab on your Campaign Dashboard.