If you ran your campaign on Indiegogo, your initial disbursement will include all contributions made during your Deadline Funding and may also include funds raised during the InDemand portion. Following disbursements take place every four weeks.
If you ran your campaign on another platform, your initial InDemand disbursement will take place four weeks after you join InDemand. Following disbursements take place every four weeks.
For more information on standard fees and pricing, see our article on Pricing & Fees.
When Do I Get My Money?
Funds raised via credit card are sent to your bank account (less Indiegogo fees) within 15 business days after your deadline. Note: It can take 3-5 business days for funds to arrive in your bank account. Following disbursements take place every four weeks.
Funds raised via PayPal are disbursed to your PayPal account (less Indiegogo fees) within 15 business days after your deadline. Following disbursements take place every four weeks.
Please note that funds are disbursed to the PayPal account listed on the campaign at the time the transaction took place, not the account that is on the campaign when it ends.
Please also note that as of February 2017, PayPal is only available to campaigns raising funds in AUD. You can find more information here.
Disbursement Amount Changes:
If a chargeback is filed for a contribution to your campaign, Indiegogo will hold funds from the campaign’s disbursement(s) to cover the cost of the chargeback. Once we are notified of the financial institution’s decision, Indiegogo will take appropriate the action. This will be either refunding the disputed charge from the held campaign funds, or disburse the held campaign funds to the campaigner.
For more information on Chargebacks, please see: Understanding Chargebacks
- For more information on normally scheduled disbursements, see our article on When do I get my money?
- For more information on the status of your campaign’s funds, please visit the "Funds" tab on your Campaign Dashboard.