Community is at the heart of crowdfunding — that’s why we have the comments and discussions tabs available for you to have conversations with the campaigns you’re interested in backing. Here are some tools you can use to be part of the conversation:
1) Post a comment. The comments and discussions tabs on the campaign page is a place where you can share your support, feedback, questions or concerns about a campaign. It's also a great tool for evaluating the campaign.
2) Open Comments, our newest community feature, gives you the opportunity to post a comment on nearly any campaign page even before contributing. Log in to Indiegogo, and check out your favorite campaign. If you see the comment box, then this campaign has allowed all logged-in Indiegogo users to comment. Simply add your comments, questions, or words of support. The campaign owner would love to hear from you! Learn more about Open Comments here.
3) Report a comment if someone is posting repetitive comments, advertisements, or comments that are not relevant to the campaign. You can report comments directly on the campaign page. Please let us know why you are reporting the comment. A member of the Indiegogo team will review the comment based on our Community Guidelines. For more instructions, see screenshots below:
4) Notify Indiegogo. If it's been a long time since the last posted update or the campaigner doesn't respond to direct messages, we want to know about it. Although we may not be able to mediate in specific cases, we want all our campaigners to actively engage with their backers. We can and do send messages to campaigners who are reported to us as being unresponsive. Our Trust & Safety team also uses information sent to us by backers in reviewing campaigns.