(Last Revision Date 7/9/2024)
These Terms & Conditions will be in effect from July 1, 2024 at 9am PST to December 31, 2024 at 5pm PST.
Promotional Fee Schedule
- 4% New Campaign Promotional Platform Fee (vs 5%)
- 4% On-platform InDemand Promotional Platform Fee (vs 5%)
- 5% Off-platform InDemand Promotional Platform Fee (vs 8%)
- 4% Promotional Platform Fee (vs 5%)
- 1% Off-platform InDemand Promotional Platform Fee (vs 3%)
- Payment processing fees remain the same
- Digital Services fees remain the same
- Pre-launch Reservation fees remain the same
Qualified Crowdfunding Campaigns
To qualify for the above fees your campaign must meet the following requirements:
- Campaign must be a new campaign to Indiegogo.
- A new campaign is one that has not been previously launched on Indiegogo or that previously launched on Indiegogo but had not raised any funds.
- A new campaign from a current innovator is considered new.
- InDemand campaigns that were previously closed before 7/1/2024 but are re-opened are considered new.
- On-platform InDemand campaigns that launch after 7/1/2024 at 9:00am PST are considered new.
- Off-platform InDemand campaigns that launch after 7/1/2024 at 9:00am PST are considered new.
- If a campaign was set up within the Indiegogo platform prior to 7/1/2024, but was not yet receiving contributions and in active fundraising, it is considered new.
- If a campaign had a live pre-launch page but was not yet receiving contributions and in active fundraising prior to 7/1/2024, it is considered new.
- Contact our User Operations team at support@indiegogo.com if you are unsure whether or not your campaign qualifies.
- Promotional fees will not be applied retroactively to campaigns that launched prior to 9:00 am PST on 7/1/2024.
- Campaigns must comply with Indiegogo’s Terms of Use and Community Guidelines. Check out our Perks FAQ before launching your campaign just to be sure that your perks or campaign content is not prohibited.
- Campaigns must launch after 9:00 am Pacific Time on 7/1/2024.
- If you launch your campaign while the promotional pricing is in effect but it continues past the end date, only the funds raised during the promotional pricing period will qualify for the reduced fee structure.
General Terms
- Indiegogo reserves the right to modify or terminate the promotional fee schedule at any time without prior notice.
- Any changes to the promotional fee schedule will be posted here, which will constitute notice.
- Any disputes related to the application of the promotional fees will be resolved through Indiegogo's standard dispute resolution process.
- These terms and conditions are governed by the laws of the jurisdiction in which Indiegogo is based. Indiegogo is based in San Francisco, California, United States.