General Data Protection Regulation (“GDPR”)
The General Data Protection Regulation (“GDPR”) is the European Union's data privacy law that applies to 28 member countries of the EU and the 3 additional member countries of the European Economic Area (the EU and the EEA are together referred to as the “EEA”). GDPR provides individuals with certain rights over their personal data, including a right to access, correct, delete, and restrict processing of their data. Requests under GDPR can be made by users that are EEA residents.
Residents of the United States, please review the United States’ Privacy Laws Help Center Article.
How do I request to view or change the use of my personal information?
You have the ability to edit most of the information you provide to us, except in cases where it relates to a legally required reason, such as for regulatory compliance. The information you will receive through requests via this link to take control of your data is already largely available to you through the Site.
For all other questions, please contact us at privacy@indiegogo.com
How do I unsubscribe to marketing emails?
Please visit your account settings to unsubscribe or change your preferences for marketing emails and newsletters. If you aren’t sure how to do this, please see this Help Center Article for guidance, How do I Manage My Emails From Indiegogo?
What information is gathered by Indiegogo?
Please visit our Privacy Policy to see our policies on collection, use and sharing of your information.
What is Indiegogo’s cookie policy?
Please see our cookie policy here: https://www.indiegogo.com/about/cookies.
How do I change cookie preferences?
On your first visit to our site, you have the option to change your preferences for cookies through a banner. You'll see that there are some cookies marked 'necessary' that you can't opt out of. These cookies are critical to the functionality of our site. However, you are able to opt out of cookies used for things like tailoring to your preferences, helping us understand how users interact with our site, or for sharing more relevant ads.
If you ever need to change these preferences, you can go to the cookie policy to update your preferences.
To take control of your data, please use this link to our privacy center. You may also learn about how to deactivate your account on your own by visiting our article on Managing Your Indiegogo Account. As a reminder, if your request requires us to delete, restrict or not share information, please be aware that this will inhibit your interaction with our Site. Any subsequent interaction with the Site after deletion means that you will need to submit a new request for action on your data.
How do privacy laws in other geographical areas affect campaign owners?
If you are a Campaign Owner, you may have backers that fall under various privacy laws and you may be required to take action based on where your backers are based. Consider consulting with a lawyer for guidance on how these new rules could directly affect you as Indiegogo cannot provide you with Legal advice on compliance. For more information, see our Terms of Use for campaign owner obligations.
To read more about our policies for data management, please check out these resources:
How do I contact the Privacy Team?
For Privacy-related questions, please write in here or to contact our Privacy Team directly, please send an email to privacy@indiegogo.com.
You may also write in to:
Legal Team
Indiegogo, Inc.
2261 Market Street #4731
San Francisco, CA 94114