Who is eligible to run a campaign using Japanese Yen Dollar?
If you are a campaigner with a legal residence or business entity, and bank account in Japan, your campaign will run in Japanese Yen (JPY).
If your business is located in Japan, you must have a business entity and bank account in Japan to run on Indiegogo. Your campaign will run in Japanese Yen.
Stripe currently only supports ordinary accounts (普通預金) for bank accounts in Japan.
What are the fees associated with Japanese Yen?
In addition to the Indiegogo platform fee, the transaction fee is 4.4% per successful card charge. For more information on Indiegogo fees, please see this article.
When a backer contributes to a campaign, will they be charged in their local currency or in Japanese Yen?
A backer can view the campaign in their local currency but will be charged in JPY. Their bank may also charge an additional currency conversion fee.
I tried to launch my campaign and got a notice that I wasn’t able to because I was missing information in the Funding tab. What should I do?
We recommend that you check to make sure that you are not missing any fields in the funding tab. If there are no missing fields, then we recommend that you re-edit the information on the Connect Onboarding page by clicking on the “Verify your ID” button in the Funds Recipient Verification section. Please try to hit the “review and launch” button again.