(last updated 10-07-2025)
On July 22, 2025 Indiegogo was acquired by Gamefound, the most innovative and technology-driven crowdfunding platform in the world. Together, we’re building the most powerful experience for creators and backers—combining Indiegogo’s global reach with Gamefound’s best-in-class tools.
When we made the announcement, we promised you a stronger platform, delivered fast.
That moment is almost here. On October 16th, the upgraded Indiegogo platform will go live. It’s designed to help you raise more, fulfill with confidence, and give backers an experience they’ll love.
Read our blog post about the NEW Indiegogo for a comprehensive look at what’s changing.
Below, you’ll find answers to the most common questions about the platform migration.
General Transition Questions
Q: When exactly is the platform migration happening?
A: The upgrade will take place on October 16th. You may notice a short period when campaigns aren’t accessible and contributions can’t be made, but downtime will be minimal. As soon as the transition is complete, you’ll receive an email letting you know your campaign is live again and now powered by the strongest tech in crowdfunding.
Read more about the NEW Indiegogo here.
Q: Will there be downtime for contributions during the October 16th migration?
A: Yes, there will be a short period on October 16th when contributions aren’t possible while we complete the upgrade. We’ll keep this downtime as brief as possible and will notify you via email as soon as your campaign is live again on the stronger platform.
Read more about the NEW Indiegogo here.
Q: Can I launch a new campaign on Indiegogo before the transition on October 16th?
A: Yes, but only until October 9th. After that, new launches will pause while we prepare for the upgrade. After the migration on October 16th, you’ll be able to launch campaigns on the upgraded platform and have access to new tools and features.
Read more about the NEW Indiegogo here.
Q: Should I wait until after the platform upgrade on October 16th to launch my campaign?
A: You can launch now or after October 16th, it’s your choice.
The main difference will be payment options. Launching before the migration means your campaign will use Stripe while waiting to launch after will let you onboard with Adyen and offer more payment options to backers.
Every other new feature of the upgraded platform will be available to you no matter when you launch.
Read more about the NEW Indiegogo here.
Q: Do I need to take any action on my campaigns for this migration? (Live, InDemand, Pre-Launch)
A: No action is required. Your campaign, including all perks, backers, and information will automatically be upgraded to the new platform. The only thing you’ll want to do is watch for our email confirming the upgrade is complete, so you can log in and start exploring the new features available to you.
Read more about the NEW Indiegogo here.
Q: Will all campaigns be moved over, even ones that are old, inactive, or already closed?
A: Yes. Every campaign, whether it’s active, in InDemand, or closed, will be included in the upgrade. This way, your full history on Indiegogo carries forward, and past campaigns remain accessible alongside live ones.
Read more about the NEW Indiegogo here.
Q: Will my pre-launch campaign transfer to the upgraded platform even if it was created more than a year ago but has been updated since?
A: Yes. All legitimate pre-launch, funding, and InDemand campaigns will migrate automatically.
However, not all DRAFT campaigns will transfer by default. If you have draft from 2024 or before that you want moved to the new platform, please complete this form so it’s included in the migration. Transfer older draft campaigns.
Read more about the NEW Indiegogo here.
Q: What will happen to campaign drafts that were never launched?
A: Drafts started in 2025 will transfer automatically. If you have a draft started before 2025 (Campaign ID before 3149316) that you’d like moved to the new platform, please complete this form so it’s included in the migration.
Transfer older draft campaigns.
Q: When will creators be able to start a draft campaign on the upgraded platform?
A: Once the platform has been upgraded on the 16th, any existing draft campaign pages will be migrated. You’ll also be able to start a new campaign page draft immediately. In order to publish your campaign, you'll need to complete the standard KYC (identity verification) process. In most cases this is quick, but it can take up to one week.
Read more about the NEW Indiegogo here.
Q: Will I be able to preview my existing campaign or pre-launch page on the new platform before it migrates on the 16th?
A: No, individual campaigns can’t be previewed ahead of the upgrade. However, you can visit Gamefound.com now to see the technology in action and get a feel for the improved experience. Once your campaign is upgraded on October 16th, you’ll be able to log in and explore these new tools for yourself.
Read more about the NEW Indiegogo here.
Q: Can I choose to keep my campaign on the current system instead?
A: No. The current Indiegogo platform will no longer be supported after the transition, so all campaigns will move automatically to the upgraded system. This ensures your campaign continues without interruption and gives you access to new tools and features. The only way to “opt out” would be to close your campaign entirely, which we don’t recommend, since the new platform is designed to make raising funds and running your campaign even easier.
Read more about the NEW Indiegogo here.
Q: Will the October 16th upgrade change the demographics of backers on Indiegogo?
A: No. It’s still the same Indiegogo community with the same diversity of backers.
Read more about the NEW Indiegogo here.
Funding & Payouts
Q: Are platform or payment processing fees changing?
A: The fee structure has been simplified: a flat 5% platform fee plus a payment processing fee of 3% plus 0.2 per transaction. You’ll now have access to an incredibly upgraded, feature-rich platform, without paying more in fees.
Q: What is changing with Indiegogo's tipping policy?
A: All tips will go straight to the creator. There’s nothing you need to set up; it will happen automatically as part of the upgraded platform.
Read more about the NEW Indiegogo here.
Q: I understand that the October 16th upgrade eliminates flexible funding. What will happen to my flexible funding campaign?
A: On October 16th, your campaign will automatically convert to fixed funding, and your progress will carry over fairly: if you haven’t yet met your goal, your fixed goal will be set to the funds you’ve already raised; if you’ve met your goal, your fixed goal will stay the same; and if you haven’t raised anything, your fixed goal will match your original goal.
Funds will still be disbursed after 15 business days of your campaign’s original end date.
Concerned about fixed funding? Don't be! Read this blog about how to build real engagement and momentum with your fixed funding campaign.
Q: With Flexible Funding ending as part of the October 16th platform upgrade and the recommendation to use stretch goals, are there instructions on how to set up stretch goals?
A: Yes. After the upgrade, campaigns will run on Fixed Funding and can use stretch goals to keep backers engaged and raise more.
Find step-by-step instructions on adding Stretch Goals here.
Q: What’s the minimum funding goal for Fixed Funding after the October 16 upgrade?
A: The minimum goal for a Fixed Funding campaign is $1.
Read more about the NEW Indiegogo here.
Q: If my Fixed Funding goal is low and I reach it early, can I keep raising funds until my campaign’s end date?
A: Yes. You will continue raising funds until your original end date (and even beyond with Late Pledge). Be sure to use the new platform’s tools to maximize support through the finish.
Read more about the NEW Indiegogo here.
Q: Will I still receive my funds through Indiegogo?
A: Yes, funds will still be received through Indiegogo.
If your campaign was already live at the time of upgrade, you’ll continue to process transactions and receive payouts through Stripe.
For any new campaigns created after the upgrade, payouts will be handled through Adyen, our new payments partner, which supports more currencies and payment options for you and your backers.
Read more about the NEW Indiegogo here.
Q: Will the payment schedule for disbursements change after the platform migration on October 16th?
A: Existing campaigns: If your campaign launched before the platform migration, your disbursements will continue on the current schedule without any changes.
New campaigns: Campaigns launched after the migration will follow a slightly modified disbursement schedule. You can find the full details in this Help Center article.
Read more about the NEW Indiegogo here.
Q: After the upgrade on October 16th, can I switch my campaign to Adyen to accept more payment options?
A: No. Campaigns that were onboarded before the platform transition will continue to use Stripe until they end. You'll be able to use Adyen for your next campaign.
Read more about the NEW Indiegogo here.
Q: Will anything change regarding taxes after the platform migration on October 16th?
A: Yes, the way taxes are handled is changing for new campaigns launched after the October 16 platform migration.
1. Campaigns Launched Before the Migration
For projects that were already live before the migration, nothing changes. Their tax setup continues under the existing structure.
2. Campaigns Launched After the Migration
From now on, all pledge levels and add-on prices should be listed as net amounts (excluding taxes). This reflects standard practice in global e-commerce and ensures that VAT and other taxes are applied correctly.
We’ve published a full guide with details for EU, UK, and U.S. tax handling (including when Indiegogo collects and remits VAT vs. when creators handle it).
Read the full guide on tax handling here.
Q: How will U.S. sales tax be handled after the October 16th upgrade?
A: During the Pledge Manager phase, creators can choose how to handle U.S. sales tax, by state, by exact address, or not collect it at all. If you opt to collect, tax will be automatically calculated based on each backer’s shipping address, with Indiegogo partnering with Avalara to ensure accurate rates.
Read more about the NEW Indiegogo here.
Q: After the October 16th upgrade, how will currency conversion work for international backers?
A: Nothing changes for you. Backers will continue to pledge in their own currency, and Indiegogo will handle the conversion automatically. You’ll receive your payouts in your campaign’s chosen currency.
Read more about the NEW Indiegogo here.
Q: Will Reserved Funds for chargebacks still be held back after the platform migration on October 16th?
A: Yes. Reserved Funds will continue to be held back on the new Indiegogo platform. These amounts will be marked as Reserve in your interface.
Read more about the NEW Indiegogo here.
Q: After the October 16th upgrade, how will refunds and returns be handled?
A: If a campaign doesn’t reach its goal, Indiegogo will automatically return all collected funds to backers. Once a campaign is successfully funded, creators manage refunds directly, either through the Indiegogo platform or externally.
Learn how to refund a backer, here.
Campaign Operation & Tools
Q: After the October 16th upgrade, will backers need a new account to continue commenting or pledging?
A: No. Backers will be able to keep using their existing Indiegogo accounts to comment and pledge. Nothing changes for them except a smoother, upgraded experience.
Read more about the NEW Indiegogo here.
Q: With the October 16th upgrade, will backer shipping addresses transfer, or do I need to reconfirm them?
A: All shipping addresses will transfer automatically. You won’t need to reconfirm them, and you’ll continue to have full access to backer information for fulfillment.
Read more about the NEW Indiegogo here.
Q: Will Pledge Manager be available immediately after the October 16th upgrade? Do I need to take any steps?
A: Yes, Pledge Manager will be available right away. If your campaign is already in InDemand on Indiegogo, it will be set up automatically. If your campaign is still in its main funding phase, you’ll just need to take a few quick steps to activate Pledge Manager once your campaign ends. Either way, managing fulfillment just got a huge upgrade.
Read more about the NEW Indiegogo here.
Q: With the October 16th upgrade, will InDemand funding still exist?
A: Yes. The InDemand funding phase will now be called Late Pledges.
Read more about the NEW Indiegogo here.
Q: Is there a difference between InDemand and Late Pledge?
A: The post-campaign funding phase is now called Late Pledge. Like InDemand, it lets you keep raising funds after your main campaign ends. Late Pledge campaigns also gain access to all the new platform tools, and once you move into fulfillment, you can open a powerful Pledge Manager to better manage pledges and give backers a smoother experience.
Read more about the NEW Indiegogo here.
Q: After the October 16th upgrade, will new off-platform successfully funded campaigns be able to launch on Indiegogo as Late Pledge campaigns?
A: Yes. You’ll be able to bring your campaign to Indiegogo for the Late Pledge phase, even if it originally launched on another platform. And with the upgraded system, you’ll now have access to Pledge Manager tools that make managing and fulfilling those late pledges much easier.
Read more about the NEW Indiegogo here.
Q: With the October 16th upgrade, will my campaign's updates, comments, and conversations migrate?
A: Yes. All of your updates, comments, and conversations will transfer to the upgraded platform, so you and your backers can pick up right where you left off.
Read more about the NEW Indiegogo here.
Q: With the October 16th upgrade, will my perk structures and configurations carry over the same as they are currently set up?
A: Yes. All of your perks (now referred to as rewards) and configurations will transfer as they are currently set up.
Read more about the NEW Indiegogo here.
Q: With the October 16th platform upgrade, what happens to Secret Perks?
A: The new platform won’t support Secret Perks in their current form.
Instead, you’ll have a system that lets you create individual rewards, or even groups of rewards, reserved for specific backers. You’ll assign products to a user group and add people to that group in advance. When those backers log in and visit your campaign page, they’ll see the rewards designated just for them, making exclusives more personalized. See the Help Center article here.
IMPORTANT NOTE: Any existing Secret Perk links created before the migration will forward to your campaign page where that perk will NOT be visible.
All contributions already made for Secret Perks will remain in the system. Those backers and their perks are fully captured and won’t be lost.
Read more about the NEW Indiegogo here.
Q: What will happen to the Pre-launch Reservations feature after the October 16th platform upgrade?
A: The Pre-launch Reservations feature will not be available on the upgraded platform at launch. If you have collected reservations, they will be migrated into the new system as payments tied to campaign orders. For any unclaimed reservations, the payment will appear as an “empty order,” which will be used as payment toward a reward on the campaign.
Read more about the NEW Indiegogo here.
Q: If I’m currently fulfilling perks, how will that process be supported after the October 16th upgrade?
A: You’ll have access to Pledge Manager right away, giving you a full set of tools to make fulfillment easier. The upgraded system is designed to simplify order management and help you deliver perks to your backers with less effort.
Read more about the NEW Indiegogo here.
Q: With the October 16th upgrade, will product stages for hardware campaigns still be required?
A: No. Product stages will not be part of the new system. You can still highlight your development stage in your campaign story and updates, but campaigns will no longer be badged with a stage.
Read more about the NEW Indiegogo here.
Q: After the October 16th transition, can I shorten or extend my campaign end date?
A: No. Once your campaign is live on the new platform, the end date can’t be changed. This ensures transparency for your backers.
Read more about the NEW Indiegogo here.
Q: After the October 16th upgrade, will my campaign’s team members and their permissions stay the same?
A: Team roles will be slightly adjusted. Admins and anyone with full editing rights will remain “Admins” in the new system. Other team members will become “Moderators,” giving them continued access to manage and support your campaign with the right level of permissions.
Read more about the NEW Indiegogo here.
Q: Will my English campaign automatically convert to other languages after the October 16th upgrade?
A: No. You’ll need to set up any additional languages manually. You can find instructions here:
Convert your campaign into more languages with these instructions.
Q: Will I be able to share a campaign preview with friends or colleagues for feedback before publishing?
A: The upgraded platform includes a Tester Mode that lets you invite people to review your campaign privately before launch.
Learn how to use Tester Mode here.
Q: After the October 16th upgrade, can I make minor edits to my campaign once it has completed onboarding and been approved for publishing?
A: Yes. You can make edits to your campaign at any time until it ends. Just be sure any changes remain compliant with Indiegogo’s content policies.
Read more about the NEW Indiegogo here.
Q: Will the October 16th upgrade change how long I can run my campaign?
A: No. You’ll still be able to choose your end date as before the upgrade.
Read more about the NEW Indiegogo here.
Data & Tracking
Q: After the October 16th upgrade, what will happen to my past campaigns, their data, and backer information?
A: All of your past campaigns, along with their data and backer information, will migrate to the upgraded platform. Your full history on Indiegogo carries forward.
Read more about the NEW Indiegogo here.
Q: With the October 16th upgrade, are campaign tags used in the new system for discoverability, and will mine migrate?
A: Yes, but with some limits. All system-level tags (used for platform-wide organization) will transfer to the upgraded platform. Custom tags you may have created for your individual campaign are not used.
Read more about the NEW Indiegogo here.
Q: After the October 16th upgrade, will I still be able to export my backer data from before the upgrade?
A: Yes. You’ll continue to be able to export your backer data.
Read more about the NEW Indiegogo here.
Promotion & Marketing
Q: What promotional opportunities will be available after the October 16th upgrade?
A: The upgraded platform gives your campaign many ways to be discovered. There are multiple placements across the site; they’re all performance-based and FREE.
As your campaign gains momentum, the algorithm automatically increases your visibility and ensures you’re shown to the most relevant backers. Newsletter placements will also remain available for the strongest campaigns, chosen at the discretion of the marketing team.
You don’t need to apply for these spots, your campaign’s performance will drive its exposure.
Read more about the NEW Indiegogo here.
Q: Will we be able to email all of our backers at once after the October 16th platform upgrade?
A: Yes. You can reach both followers and backers through project updates on the upgraded platform. Plus, when you launch a new project, your entire community will be automatically notified.
Read more about the NEW Indiegogo here.
Legal & Compliance
Q: With the October 16th upgrade, will identity/KYC verification need to be redone?
A: No. If your campaign already onboarded with Stripe, you’ll remain on Stripe and won’t need to go through verification again. Only new campaigns launching after the upgrade will need to complete onboarding with Adyen, our new payments partner, which supports more currencies and payment options.
Read more about the NEW Indiegogo here.
Q: After the October 16th upgrade, what will the review and approval process look like for new campaigns?
A: As part of the platform upgrade, Indiegogo is introducing an updated Know Your Customer (KYC) process. This procedure, required by our payment partners, ensures funds can be securely paid out and helps protect the community from fraudulent campaigns.
On the new Indiegogo, there will be two levels of compliance checks before a campaign can go live:
Platform compliance review – Our internal team will review your campaign for compliance with the Terms of Service before your preview can be set live.
Payment processing review – Before launching, creators will need to provide personal or company information for payment verification. This step, handled by our payment processor, can take a few days.
Once you complete the financial KYC onboarding, you won’t need to repeat it—you’ll be able to use it for future campaigns.
Read more about the NEW Indiegogo here.
Q: How far in advance of my planned launch do I need to start the onboarding and verification process and can I begin the process before October 16th?
A: We recommend starting the onboarding and verification process as early as possible. While we aim to review campaigns quickly, allow up to one week for approval. If you’re planning to launch shortly after the October 16th upgrade date, you can begin the process now by reaching out to launch@indiegogo.com.
Read more about the NEW Indiegogo here.
Q: If we’ve run many successful campaigns and delivered every time, can we skip the KYC check after the October 16th upgrade?
A: No. The first time you launch a new campaign after the upgrade, you’ll need to complete Adyen’s KYC verification. Once verified, you won’t need to go through the process again for future campaigns.
Read more about the NEW Indiegogo here.
Q: Will there be any new restrictions on campaign countries after the October 16th upgrade?
A: Yes. As part of the move to a new payment provider, there are changes to the countries we can support for campaigns that launch after the transition. Refer to this article for up-to-date information.
Q: What happens if my campaign is under review or flagged for fraud at the time of the October 16th migration?
A: Reviews will continue as usual, following our standard operating procedures. The upgrade doesn’t change how reviews or fraud checks are handled.
Read more about the NEW Indiegogo here.
Q: Can campaigns use rendered or AI-generated images and content on their campaign page after the October 16th upgrade?
A: Yes. Creators can still use product renders and other AI-generated assets (images, text, video, etc.) as long as you clearly disclose what’s been generated by AI. This includes content on your campaign page, promotional materials, and even aspects of your product design. Disclosure must be visible to backers before pledging begins and specify which elements were created with AI.
See the new Creator Guidelines for details.
Q: What key policies are being updated?
A: Below is a list of the updated policies that will take effect on October 16th.
Technical & Page Setup
Q: With the October 16th upgrade, are there any campaign items that won’t transfer automatically and that I’ll need to manually adjust after migration?
A: All of your campaign components will transfer automatically. But this upgrade isn't about continuity, it’s about giving you the proven tools that help creators raise more funds. Once the upgrade is complete, dig in, explore the new features, and make the most of them to unlock your campaign’s full potential.
Read more about the NEW Indiegogo here.
Q: With the October 16th upgrade, will my campaign card image need to be updated to optimize for the new platform?
A: No. Campaign card images on Indiegogo are already square, so they will display correctly on the new platform as well.
Read more about the NEW Indiegogo here.
Q: What languages will the upgraded platform be available in?
A: The Creator dashboard will be in English, while your actual campaign page will support multiple languages, including English, German, French, Italian, Spanish, Portuguese, Polish, and Czech. This makes it easier for backers around the world to engage in their preferred language.
Read more about the NEW Indiegogo here.
FAQs for Backers
Q: What does the platform upgrade mean for me as a backer?
A: You’ll enjoy an improved experience powered by Gamefound’s technology, including more intuitive navigation, mobile app (coming soon), multilingual support, and over 20 payment options including Stretch Pay.
Read more about the NEW Indiegogo here.
Q: When will the transition happen, and will there be any downtime?
A: The upgrade will take place on October 16th. During the transition, there will be downtime when you won’t be able to make contributions or access your account. We’ll keep this as short as possible, and once it’s complete, you’ll be able to enjoy a smoother, upgraded Indiegogo experience.
Read more about the NEW Indiegogo here.
Q: Do I need to do anything to keep receiving updates or managing my contributions?
A: Your current Indiegogo account will continue to work on the upgraded platform, and you’ll still have full access to all of your past and current contributions. You don’t need to take any action to keep receiving updates from the campaigns you support.
Read more about the NEW Indiegogo here.
Q: Will campaigns I backed still be accountable to deliver what they promised?
A: Yes. Nothing changes on that front. Creators remain solely responsible for developing and delivering the perks they’ve promised. The upgrade doesn’t affect those responsibilities; it simply provides a stronger platform to support creators and backers throughout the process.
Read more about the NEW Indiegogo here.
Q: When I log in after the October 16th upgrade, will I still see the details from all of the past campaigns I’ve supported?
A: Yes. All of your backer history will still be there. Plus, you’ll now have access to a powerful Pledge Manager to help you easily track and manage the details for receiving your perks.
Read more about the NEW Indiegogo here.
Q: If I need to update a contribution after the 16th (address, payment method, amount, etc.), how do I do that?
A: After the upgrade, you’ll easily manage changes in the new Pledge Manager. Just log in, open Your Contributions, choose the campaign, and select Manage/Edit and the step-by-step flow will guide you.
Read more about the NEW Indiegogo here.
Q: Will my Indiegogo login still work, or do I need to set up a new password?
A: Your existing Indiegogo login will work just as before, no need to create a new account or password. You’ll simply log in as usual and enjoy the upgraded platform.
Read more about the NEW Indiegogo here.
Who is Gamefound?
Q: Who is Gamefound?
A: Gamefound is the most advanced crowdfunding platform for board game creators—and now, its powerful ecosystem is coming to Indiegogo. Known for its industry-leading tools, explosive growth, and deep commitment to creator success, Gamefound is setting the new standard in crowdfunding.
Q: When and where was Gamefound founded?
A: Gamefound was founded in 2016 in Wrocław, Poland, by CEO, Marcin Świerkot (also CEO of Awaken Realms) and Szymon Matyjaszek, Gamefound’s CTO. It began as a specialized pledge manager built by creators, for creators—originally designed to help fulfill complex board game crowdfunding campaigns more effectively.
The platform quickly gained traction, evolving into a standalone solution as more creators joined. In December 2020, Gamefound hosted its first full crowdfunding campaign, ISS Vanguard, which marked a turning point in its growth.
Today, Gamefound is one of the fastest-growing crowdfunding platforms in the world, with over 1 million backers, 70% YOY growth, and over $165M raised for campaigns in 2024 alone.
Check out Gamefound here → https://gamefound.com/