Indiegogo's approach to Trust & Safety involves different safeguarding tools, our Trust & Safety team, and you! We count on our global community to work together to provide a safe, secure, and trusted platform.
Our Trust & Safety team regularly runs automated and manual reviews. In addition to routine reviews, our team investigates feedback and concerns from our community and partners.
We often get asked about the feasibility of projects and, while we may not review every project, we will work with the campaign owner directly if we receive questions or concerns. We encourage backers to learn more about the project by looking at the campaign story, team profiles, updates, and comments to get a good sense of what you’re backing. Please read tips for how to evaluate a campaign. Also, backers should ask questions to campaign owners through direct message or comment.
If something looks wrong to you, let us know! Use the Contact Us page or the "Let us know" link on every campaign. The Trust & Safety team monitors feedback in order to determine the correct course of action to protect our community.
- For more on Trust & Safety, please visit indiegogo.com/trust.
- For steps to evaluate a campaign, please visit: How to Evaluate a Campaign.
- Slava Rubin, Indiegogo's co-founder, on Trust and the Future of Open Funding.